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Comm100是全球领先的客户沟通软件供应商,总部位于加拿大温哥华。2010年,Comm100正式进驻中国。我们的产品包括:邮件营销解决方案,客户服务解决方案,客户智能解决方案。目前公司在全球已有19万的注册企业用户,包括英特尔、大众、网易印象派、比亚迪、 CCTV电视购物和窝窝团等。2011年,Comm100荣获年度中国行业电子商务“最佳应用软件奖”。 为帮助淘宝天猫商家在日益激烈的竞争环境中保持并增加优势,Comm100为其量身打造了淘宝天猫邮件营销方案。目前,我们的淘宝天猫客户有七格格、优之良品等。

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10 Best Practices to Design Emails  

2012-09-05 15:59:42|  分类: 邮件营销电子书 |  标签: |举报 |字号 订阅

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本篇文章是《邮件营销电子书》系列文章之一。《邮件营销电子书》由Comm100出品,为了方便您阅读,在接下来的日子里,我们会将其翻译成中文。
  

You've now completed the entire section and should be proud of all of the information that you've learned and can now apply to create and design emails, the email content, and even its landing pages. You may be looking for a short list, however. If you want a quick summary of the ten most important best practices to consider when designing and email template, then here you go!

No.1 to Design Emails: Design for the Top 600 Pixels by Three Inches

Design Emails

Your email will most likely need to sell itself within an email preview pane no matter what email service provider it's sent to. You'll have about 600 pixels of length across and about three inches of depth. You need to make sure that your value proposition, your call-to-action, and any key information that will compel users to keep reading is in that space. Avoid heavy use of email graphics that may not load when designing the email preview pane section of an email template.

No.2 to Design Emails: Make Links Look Like Links

If you want the best click-through possible, you'll want to make your links in email not only look like links but also stand out. At a minimum, links in your email should always be underlined. Ideally, links will be formatted in a blue font and will also be bolded. If your style guidelines prohibit links from being bold or blue, make sure that they are underlined. Do not ever use images or buttons to denote a link or, if you do, make sure that there is a corresponding text link nearby.

No.3 to Design Emails: Minimize the Use of Images

While images do have unquestionable visually compelling results, always remember that in the vast majority of your subscribers email service providers inboxes images will not load. The more you use images, the more that the vast majority of your email subscribers will see blank white space. While you certainly want to include some images for those who can see them, don't rely on images alone to sell your product or convey your message. Be sure that any information that it is critical that your subscriber knows is not trapped in an image. Always use alt and title text behind images to ensure that there is still copy appearing even when your images do not load.

No.4 to Design Emails: Minimize Copy and Text

Obviously, your email must contain copy and text. That's the core of any email. However, you never want to include so much text that you may risk going into a spam folder or junk folder, and you don't want to overwhelm users with more text than they can read. User shorter text blocks that link back to full articles or product pages on your website or to landing pages.

No.5 to Design Emails: Be CAN-SPAM Complaint

While this is a best practice, it's also the law. You'll need to ensure that your physical mailing address is in the email, that users can unsubscribe from your email with either a single click or by replying to the email, and that the email in some way conveys that it is an advertisement. If you're confused about CAN-SPAM, you may want to revisit the section in this book dedicated to it.

No.6 to Design Emails: Make it Easy to Unsubscribe

While this may seem counterintuitive, the risk of making it difficult for users to find a way to unsubscribe from your email is that they will instead mark your email as spam. This will impact your sender reputation and deliverability in the future. Make it easy and simple for users to find a way to unsubscribe from your email so that they don't hit the always easy-to-find "spam" button!

No.7 to Design Emails: Personalize Subject Lines and Email Content

With very few exceptions, emails will perform better when you use a personalization field such as first name or user name in the subject line and body of the email. The one exception is if your industry deals in private or personal information where your users may feel uncomfortable seeing their name or user name in the subject line or body of the email. Be sure to find an email marketing platform such as Comm100 that supports email personalization features. Then use them to increase both your open rate and your click-through rate.

No.8 to Design Emails: Avoid Using CSS

As "old school" as it sounds, your email template design is unlikely to translate across multiple email service providers if you code it using CSS. Many email service providers, and Gmail in particular, strip CSS from the <body> and <head> sections of your email template. If you must use CSS to code, make it inline CSS. However, using <font> and <p> tags within your email template will produce a far more consistent design and display.

No.9 to Design Emails: Minimize the Use of Spam Words

How To Design Emails

As you will see in the next section of this book, it will most likely be impossible for you to completely avoid using any word that has been identified as a potential spam trigger word. However, be aware when creating copy that spam filters look for particular words and will assign your email a spam score based on them. The best thing that you can do is to use those words in moderation and write copy that avoids using them at all when possible.

No.10 to Design Emails: Always Test!

While we think that it's important for you to test various email designs against each other, what we're referring to here is that you test send your emails to a smaller seed list of recipients prior to sending them to your entire list. This will ensure that you get a chance not only to make sure that your design displays appropriately across multiple email service providers but also to make sure that you're going into the inbox instead of the spam or junk folder. You can then make adjustments so that when you do you send to your main list, your email is optimized for the best results possible. Ten minutes of testing can save hours of crisis management!

No matter what email marketing strategy you are taking, the first step to ensure a successful email campaign is to choose a reliable email sending partner. Comm100, who provides this comprehensive email marketing ebook, offers you powerful Email Marketing Software, which is both a great long-term and short-term solution to improving your email marketing program to a new level.

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